Outage Text Notifications
College Station Utilities has launched a two-way text message notification system called
TextPower that sends notifications and updates when you're out of power. CSU can also notify you when maintenance is scheduled in your area.
Best of all, the service is provided at no cost.
You're automatically enrolled if your cell phone is the primary number associated with your CSU account. If you'd prefer not to participate, you can choose the opt-out option. You can also enroll by texting "CSU" to 979-599-7917. After you receive a welcome message, we suggest adding the number to your contacts as CSU or CSU Text Alerts.
To confirm your account has the correct cell phone number, call Utility Customer Service at 979-764-3535.
You can report an outage by texting "OUT" to 979-599-7917, but our crews are usually aware already, thanks to our
advanced electric meters. Outages can also be tracked on the city's online
outage map.
CSU customers unable to receive text messages can still report outages to 855-528-4278 (have your account number handy). Water and wastewater issues must be
reported to the outage number.
Real-time notifications and updates are just a text message away!