Utility Customer Service Billing System Upgrade

By Mary Ellen Leonard, Director of Fiscal Services

Beginning Friday at noon, UCS will stop processing bills and accepting payments while the computer billing system is upgraded. Once all the data has been moved and the vendor integrations are active, we hope to have UCS back in business by mid-next week.

Payments can not be made while the system is being converted, but customers will not be charged late fees and there will be no disconnections while the system is unavailable.

Read The Blog: Utility Customer Service temporarily closed while obsolete computer billing system is upgraded

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