Information Technology

Help Desk: 979.764.3457

IT is here to leverage innovative technology solutions to enhance the efficiency, effectiveness, and transparency of public services. We are committed to providing secure, reliable, and user-friendly IT infrastructure and support, fostering digital inclusion, and enabling data-driven decision-making to improve the lives of our community members. Through collaboration, continuous improvement, and adherence to best practices, we aim to drive sustainable growth and deliver exceptional value to all stakeholders.

College Station Open Data

Enterprise GIS & Maps

About Us

Cybersecurity Information

The IT Cyber Security Team's goal is to establish an intelligent Cyber Security Program that defends and controls the risks to the city's information assets from theft, compromise, or attack. We:

Govern: The organization's cybersecurity risk management strategy, expectations, and policy.
Identify: Ensure the organization's cybersecurity risks are understood, communicated, and monitored.
Protect: Design, implement, and manage the organization's safeguards that address cybersecurity risks.
Detect: Identify cybersecurity attacks and compromises.
Respond: Take appropriate actions in response to a detected cybersecurity incident.
Recover: Restore assets and operations affected by a cybersecurity incident.

Project Management

The Project Management Office oversees various technology projects through initiation, planning, execution, and closing phases while ensuring they meet the scope, schedule and budget. Their mission is to:

Facilitate the successful execution of Business Transformation projects for the City of College Station while delivering projects in Scope, on Schedule and within Budget
Improve efficiency and minimize risks.
Promote transparency within Technology projects.
Foster collaboration within the City and align with the City’s and IT strategic goals.
Focus on stakeholder satisfaction.

A technology effort that meet at least one or more of the following criteria:

Multi-departmental or citywide impact
Labor and capital expenditures is $20,000.00 or more
Revenue generating effort
Minimum of 80 man-hours
Application version upgrades (on premise or cloud)
Location moves, adds, changes, requiring network, circuits and infrastructure that exceed 80 man hours

IT Project Management Division performs the following functions:

Manage Technology Projects for various departments at the City
Improve communication between IT Department and Customer Departments
Improve efficiencies through a defined framework for Project Management
Lead IT Governance and Project Governance initiatives at the City of College Station
Establish metric to measure project performance
Create visibility into the Project life cycle